TERMS AND CONDITIONS | MEDIBOY

Publish : 2025-01-22

Welcome to Mediboy! These Terms and Conditions ("Terms") govern your use of the Mediboy mobile application ("App"), which facilitates the delivery of medicines and healthcare products. By accessing or using the App, you agree to be bound by these Terms. Please read them carefully.


1. Acceptance of Terms

By accessing or using the Mediboy App, you agree to comply with these Terms and all applicable laws and regulations. If you do not agree to these Terms, please refrain from using the App.

2. User Eligibility

To use the App, you must be at least 18 years old or the legal age of majority in your jurisdiction.

By using the App, you represent and warrant that you have the legal capacity to enter into a binding contract and comply with these Terms.

3. Account Registration

To use certain features of the App, you may be required to create an account. When registering, you agree to provide accurate and complete information.

You are responsible for maintaining the confidentiality of your account details, including your username and password. You agree to notify us immediately of any unauthorized use of your account.

4. App Functionality

Mediboy connects users (buyers) with pharmacies or stores (sellers) that offer medicines and healthcare products.

The App allows users to search for products, compare prices, and purchase items from registered sellers.

Prices, product availability, and offers listed on the App are provided by sellers, and Mediboy does not control or guarantee the accuracy of this information.

Mediboy acts as an intermediary platform and does not sell products directly.

5. Seller Registration

Pharmacies or stores wishing to register as sellers on Mediboy must complete the registration process and meet the necessary criteria set by Mediboy.

Sellers are responsible for providing accurate product descriptions, prices, and offers.

Mediboy reserves the right to suspend or remove any seller’s account for violating our guidelines or engaging in fraudulent activity.

6. Product Pricing and Offers

The App provides a platform for users to compare product prices and offers across various registered sellers.

Prices, offers, and product availability may vary by seller. Mediboy does not guarantee the prices, discounts, or offers listed on the App.

All product prices listed are subject to change and may be updated by the sellers at any time without prior notice.

7. Order and Payment

Once a user selects a product and confirms the purchase, the transaction is processed by the respective seller.

Mediboy may provide payment processing services but does not handle any financial transactions directly.

Payment details provided by users are processed securely in accordance with applicable privacy and security standards.

All transactions are subject to the terms and conditions of the individual seller.

8. Delivery

Delivery of products will be managed by the seller or through Mediboy’s delivery partners.

Delivery times and fees may vary depending on the seller’s location and the user’s address.

Mediboy is not responsible for delays or issues related to product delivery.

9. Return and Refund Policy

Return and refund policies are set by individual sellers and vary from product to product.

Please review the return and refund policy provided by the seller before making a purchase.

Mediboy does not directly handle returns or refunds but will assist in resolving disputes between users and sellers when necessary.

10. User Conduct

You agree to use the App only for lawful purposes and in compliance with all applicable laws.

You agree not to:

  • Engage in fraudulent or unlawful activities through the App.
  • Violate any intellectual property rights.
  • Harass, abuse, or harm other users or sellers.
  • Interfere with or disrupt the functioning of the App.

11. Intellectual Property

All content and materials on the Mediboy App, including but not limited to text, graphics, logos, and trademarks, are the property of Mediboy or its licensors and are protected by intellectual property laws.

You may not use, copy, modify, or distribute any content from the App without prior written consent from Mediboy.

12. Privacy and Data Collection

Mediboy collects and processes your personal information in accordance with its Privacy Policy. By using the App, you consent to the collection and use of your personal data as outlined in the Privacy Policy.

13. Disclaimer of Warranties

Mediboy makes no representations or warranties regarding the availability, quality, or accuracy of products or services offered by sellers.

The App is provided "as is," and Mediboy disclaims all warranties, either express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

14. Limitation of Liability

To the fullest extent permitted by law, Mediboy and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App or the purchase of any products through the App.

15. Indemnification

You agree to indemnify and hold Mediboy harmless from any claims, liabilities, damages, losses, or expenses arising from your use of the App or your violation of these Terms.

16. Modifications to Terms

Mediboy reserves the right to modify or update these Terms at any time. We will notify you of any significant changes, and the updated Terms will be posted on the App. Your continued use of the App after such changes constitutes your acceptance of the revised Terms.

17. Termination

Mediboy may suspend or terminate your access to the App at any time for any reason, including violations of these Terms or unlawful conduct.

18. Governing Law and Dispute Resolution

These Terms are governed by the laws of Bangladesh, without regard to its conflict of law principles.

Any disputes arising out of or in connection with these Terms will be resolved through binding arbitration or in the courts located in Bangladesh.

19. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: support@mediboy.com


By using Mediboy, you agree to these Terms and Conditions.