Mediboy ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and disclose your personal information when you use the Mediboy mobile application (the "App") and related services.

By using the App, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal information in the following ways:

a. Personal Information You Provide

When you register or use the App, we collect personal information such as:

• Name
• Email address
• Phone number
• Delivery address
• Payment information (processed through secure payment gateways)
• Any other information you provide through forms or customer support

b. Information We Automatically Collect

When you use the App, we automatically collect certain information, including:

• Device information (e.g., operating system, device model)
• IP address
• Geolocation data (if location services are enabled)
• App usage information (e.g., browsing and shopping preferences)
• Log data (e.g., crashes, app performance metrics)

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide and maintain the App and its services
• To process your orders and payments
• To communicate with you, including sending order confirmations, updates, and promotions
• To personalize your experience and suggest relevant products
• To improve the functionality and performance of the App
• To comply with legal obligations and protect our rights
• To detect and prevent fraud and other illegal activities

3. How We Share Your Information

We may share your personal information in the following circumstances:

a. With Sellers

When you make a purchase, we may share relevant information (such as your name, address, and order details) with the sellers to process and fulfill your order.

b. With Service Providers

We may engage third-party companies and individuals to assist in providing services to you, such as payment processing, delivery, and customer support. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

c. Legal Compliance

We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

d. Business Transfers

If Mediboy is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you before any personal information is transferred or becomes subject to a different privacy policy.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. Once your personal information is no longer needed, we will securely delete or anonymize it.

5. Security of Your Information

We take the security of your personal information seriously. We use commercially reasonable measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

a. Access and Update Your Information

You have the right to access, update, or correct your personal information at any time by logging into your account or contacting us.

b. Data Deletion

You can request the deletion of your personal information by contacting us. Please note that certain information may be retained for legal, operational, or business purposes.

c. Opt-Out of Marketing Communications

You can opt out of receiving marketing communications by following the unsubscribe instructions in any promotional email or by contacting us directly.

d. Cookies and Tracking Technologies

The App uses cookies and similar technologies to enhance your experience. You can control cookie settings through your device settings or browser preferences, but disabling cookies may affect some features of the App.

7. International Transfers

Your personal information may be transferred to and maintained on servers located outside your country of residence, including Bangladesh. By using the App, you consent to the transfer of your information to locations outside your jurisdiction, which may have different data protection laws.

8. Children’s Privacy

The App is not intended for use by children under the age of 18. We do not knowingly collect personal information from individuals under 18. If we learn that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on the App and updating the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@mediboy.com